CiMSO Training Success: Elevating Expertise

We’re excited to report the success of our recent CiMSO training sessions for basic and advanced users, which took place from 11 to 15 November 2024 at Arebbusch Travel Lodge in Windhoek. Led by our certified Operations expert, Tharene van der Spuy, the session provided attendees with valuable hands-on training on the core features of the CiMSO Software Suite.

Participants were introduced to key modules including CLIENTmanager, INNkeeper, STOCKmanager, RESTaurateur, and SHOPkeeper. The training covered everything from managing reservations and customer relationships to stock control and point-of-sale setups.

In addition to the basic training, we also hosted an Advanced User Training session led by George van Zyl, our experienced technical expert. This session delved into advanced configurations and problem-solving across key CiMSO modules such as CLIENTmanager, INNkeeper, STOCKmanager, and Finance, providing attendees with in-depth insights into optimizing CRM setups, reservation processes, stock management, financial configurations, and system supervision. George’s comprehensive approach empowered participants to tackle complex operational challenges with confidence and precision.

In addition to technical training, the event offered attendees the opportunity to network and collaborate, sharing insights and ideas on how to optimize hospitality operations using CiMSO’s integrated solutions.

Investing in Success

For hospitality companies, additional staff training is vital in an industry with high turnover and evolving technology. Regular CiMSO training sessions ensure employees stay proficient with the latest CiMSO features, improving efficiency and adaptability. By keeping staff updated, companies can ease transitions, reduce turnover impact, and enhance productivity, customer satisfaction, and operational efficiency—making it a smart investment for long-term success.

CiMSO Training: What’s Next?

Looking ahead, we’re excited to share that we’re planning a series of Basic and Advanced CiMSO training sessions for next year. These programs will cater to all skill levels, from new users building a strong foundation to experienced professionals looking to deepen their expertise. While specific dates and details are still being finalized, we invite you to click here to send us an email and be added to the list for updates on our upcoming sessions. Don’t miss the opportunity to equip your team with valuable skills and insights to stay ahead in a competitive industry!

Contact us

CiMSO supports clients transitioning from fragmented legacy software systems to integrated ERP solutions. CiMSO also manages the successful deployment of new systems in compliance with their ISO90003 Quality Management Systems and PRINCEII project management methodologies.

Don’t hesitate to contact your local CiMSO office or Value Added Reseller for more information on CiMSO’s Integrated ERP Software Suites for Hotels, Lodges, Resorts, Clubs, Timeshare, and Leasing management.