Support
CiMSO Business Solutions Network
The CiMSO business solutions network delivers a range of specialised professional services, including distribution and deployment of CiMSO software and ongoing maintenance of secure customer data platforms, in compliance with our ISO/IEC 90003:2014 compliant Quality Management System.
Services include:
- Project management – development and deployment using PRINCE II methodologies
- Data transfer - data analysis, data export and import and data audit services
- Installation – platform validation, environment preparation and system installation
- Software development - ongoing system enhancements with biannual releases
- Configuration - best practice processes and governance strategies
- Training - syllabus based training with certification listed on an international register
- Support - service level agreement (SLA) with 24/7 emergency support
- System Audits - SAS70 aligned service audits and forensic investigations
Please direct enquiries to Contact Us > CiMSO Network or e-mail: marketing@cimso.com
Service Level Agreement:
CiMSO’s License Upgrade and Service Level Agreement (LUSA) offers the following:
- All future upgrades to their programs - no unexpected, non-budgeted software upgrade expenses
- International call centre and local help desk support - on demand without invoices or charges
- Emergency support when you need it - 24 hours a day, 365 days a year
- On-site consulting, training and support services - at specially discounted service rates
Download Applications:
Click here to Download Paint.net.
CiMSO Policy Documents
License Agreements and Policy Statements
CiMSO Corporate Profile – Brief 2023
Send me this document
CiMSO Corporate Profile - Detailed 2023
Send me this document
Conditions of Trade
Send me this document
CIMSO Mission Statement 2023
Send me this document
Policy on General Data Protection
Send me this document
Policy on Donations to Non-profit E’prises
Send me this document
Web Conditions and Privacy
Send me this document
Confidentiality and Non-disclosure Agreement
Send me this document
Policy on Quality Management
Send me this document
Hardware & System Specifications
Send me this document
Software License Terms
Send me this document
Personal Data Application
Send me this document
CiMSO Tutorials
Han Report Tutorial
Send me this document
NTB Report Tutorial
Send me this document
Product Brochures
An information brochure is available to download for every software product. Select the software below: