CiMSO's Inaugural Shared Training in Namibia

In a significant stride towards enhancing business capabilities in Namibia, CiMSO Business Solutions recently concluded its first shared training session from November 13 – 17, 2023. The event brought together esteemed customers from various sectors, including Ongava Game Reserve, Namibia Country Lodges, Gondwana Collection, Peace Garden Lodges, Lake Oanob Resort, C.R van Wyk Chartered Accountants, Journeys Namibia Adventures, Hotel Thule, and Frans Indongo Lodge. The training aimed to empower these diverse organizations with valuable insights and skills to optimize their business processes and increase productivity.

“This iterative approach ensures that each subsequent training session becomes even more tailored to the specific needs of our clients.”
Tharene van der Spuy

One of the critical metrics of success for any training program is the feedback received from the participants. The training session organized by CiMSO Business Solutions received an impressive overall score of 4.52 out of 5 from the attendees. This achievement not only underscores the quality of the training but also reflects the commitment of CiMSO Business Solutions to delivering excellence.

Tharene van der Spuy, a seasoned CiMSO Trainer, expressed her satisfaction with the positive feedback received. “We are thrilled with the response from our Namibian customers. The feedback indicates that our training has met their expectations and added value to their organizations. We are committed to using their feedback constructively to enhance our offerings in the future further,” she stated.

Enhancing Namibian Business Landscape: CiMSO’s Adaptive Training Approach

The diverse industry participants added depth and richness to the training sessions. Ranging from game reserves to accounting firms and adventure tourism companies, the attendees represented a cross-section of Namibia’s vibrant business landscape. The collaborative nature of the training allowed for the exchange of ideas and best practices, fostering a dynamic learning environment.

Emphasizing a commitment to continuous improvement, Tharene van der Spuy mentioned, “While we are pleased with the success of this training, we believe there’s always room for improvement. We plan to carefully analyze the feedback provided by our participants and incorporate their insights into our future training programs scheduled for 2024. This iterative approach ensures that each subsequent training session becomes even more tailored to the specific needs of our clients.”

As the business landscape evolves, CiMSO remains dedicated to equipping its clients with the skills and insights needed to thrive in an ever-changing environment.

CiMSO stands out by offering a holistic approach to breaking down silos in hospitality and club businesses. By implementing our integrated solution, clubs, hotels, game reserves, and restaurants experience a transformation in their operations and service delivery. Guests benefit from a memorable and delightful stay, leading to increased loyalty and positive reviews. Our commitment to innovation and continuous improvement ensures that their platform evolves alongside industry trends, incorporating the latest technologies and best practices.

In today’s digital landscape, an effective hotel digital marketing strategy is essential for the success of any hospitality business. It allows hotels, lodges, and guesthouses to connect with potential guests worldwide and convert website visits into revenue through online reservation systems. Keeping up-to-date with the latest digital marketing trends and strategies is imperative in staying competitive in the ever-evolving hospitality industry.

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CiMSO supports clients transitioning from fragmented legacy software systems to integrated ERP solutions. CiMSO also manages the successful deployment of new systems in compliance with their ISO90003 Integrated Hospitality Management Systems and PRINCEII project management methodologies.

Please get in touch with your local CiMSO office or Value Added Reseller for more information on CiMSO’s Integrated ERP Software Suites for Hotels, Lodges, Resorts, Clubs, Timeshare, and Leasing management.