This year the South African Government announced an increase in VAT of 1%. Although this is something that does not occur very often because of economics, political and finance reasons, your business software should be able to deal with these changes, quickly, efficiently and effectively.

When changing a Property Management Solution, one of the biggest challenges for a Hotel or Resort Manager is managing change throughout the organization. Staff need to accept and adopt the new processes and changes coming from a new system. Not all staff are the same and neither do all staff adopt the technology change in the same manner.

During January 2017, CiMSO launched its On-line Group Bookings portal for Hotel- and Resort Groups. In April 2017 the Namibia Wildlife Resorts (NWR) implemented the facility, allowing travel agents from across the world to do group bookings through CiMSO’s on-line group bookings portal.

Thailand is listed by UNWTO, the United Nations World Travel Organisation, as the 11th most popular destination for international tourism arrivals worldwide.

Our Singapore Team has installed, trained and implemented CiMSO WORKSHOPmanager to Auto N Cars in Singapore.

From time to time I am asked how I see the industry in Southern Africa…

Based on Statistics South Africa’s Tourist Arrival figures for South Africa, arrivals show an aggressive 41.7% growth from Asia arrivals and a 37% growth from the Middle East compared to the same time in 2015 (Jan-July). Specific for the monthly July period, China and France have been mentioned, growing 63% and 40% respectively. Furthermore, the Western Cape experienced a “bumper” season with operators struggling to find rooms during the season. However, the remaining challenge is still to increase occupancy outside of the peak season time-frames.

Welcome to our August 2016 CiMSO Newsletter… Written and compiled at our CiMSO Africa Offices in Somerset West, South Africa! We trust you will enjoy the read. Some interesting market observations during the past few months:

Welcome to our April 2016 CIMSO Newsletter – written and compiled at our CIMSO Africa office in Somerset West, South