CIMSO - Customer Centric Integrated Management Software

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HOUSEkeeper

The Cleaning and Servicing Manager

Customer centric housekeeping management system for cleaning and servicing commercial, lodging and private properties, with stock control and staff assignment.

Features

  • Content rich colour coded property view grid with unit/room clean indicator
  • Unit/room to staff assignments with points based work distribution system
  • Unit/room service status with maintenance, laundry and luggage management
  • Housekeeping reports for in-house guests, customer preferences and linen change management
  • Laundry list with detailed cleaning instructions and direct billing to guest folio
  • Service Ticket system for maintenance and repairs requests

Business management features

  • Debtors control (AR) (see BACKoffice accounting)
  • Services and Charges (non stock item) billing (see BACKoffice accounting)
  • Transaction management (see BACKoffice accounting)
  • Cash control (see BACKoffice accounting)
  • Document filing and management system (see DOCmanager)
  • Facsimile transmission and receipting (see FAXmanager)

Seamless Integration to:

  • PHONEmanager telephone call and billing management
  • INNsync data synchroniser linking offices across geographic boundaries
  • CIMSOweb on-line customer profile management and activity scheduling
  • INVENTORYmanager products services and recipe stock control with procurement
  • BACKoffice creditors (AP), General Ledger (GL) and Cash Books (CB)
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