CIMSO - Customer Centric Integrated Management Software

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INNkeeper

The Lodging and Hospitality Control Keeper

Customer centric lodging reservations, room rates, front office and city ledger management and control system

Features

    Reservations Management

  • Content rich colour coded availability view grid
  • Fast, FIT, TA and TO group bookings process
  • Source of business and channel tracking
  • Rule based waiting list management
  • Real time web reservations direct from your web-page
  • Central Reservations Office

  • Multiple properties availability view grid
  • Data synchronized near real time to all property servers
  • Rule based mass cancellation process
  • Seamless web interface to OTA & channel managers
  • Property & Rates Management

  • Property inventory management with dynamic, rack and special rates
  • Booking and event package management
  • AHLA budgeting and financial reports
  • Front Office Management

  • Fast registration, check-in, guest services, account processing and check-out
  • Detailed City Ledger with pit check and collections control
  • Forex buying and selling and barter trading
  • Housekeeping

  • Staff points system with schedules and extensive room status allocations
  • Amenities budgeting and dispensing control

Business management features

  • Debtors control (AR) (see BACKoffice accounting)
  • Services and Charges (non stock item) billing (see BACKoffice accounting)
  • Transaction management (see BACKoffice accounting)
  • Cash control (see BACKoffice accounting)
  • Document filing and management system (see DOCmanager)
  • Facsimile transmission and receipting (see FAXmanager)

Seamless Integration to:

  • CLUBmanager membership and loyalty administration, recreational activities and wellness management
  • PHONEmanager telephone call and billing management
  • FAXmanager facsimile transmission and receiving with scheduling and status management
  • INNsync data synchroniser linking offices across geographic boundaries
  • CIMSOweb on-line customer profile management and activity scheduling
  • Restaurateur food and beverage (F&B) points of sale
  • SHOPkeeper retail points of sale for shops and superettes
  • GOLFmanager T-bookings, green fees and competition scoring
  • SPAscheduler SPA and wellness management
  • INNkeeper lodging reservations, room rates, front office and City Ledger management and control system
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