Group rooms or property units using expandable tree view with location display

Determine room or unit service metric by allocating points to each room or unit type

Block rooms or property units for specified periods with user configurable block statuses

Create configurable service groups comprising rooms or units to be serviced in sessions

Assign supervisors, attendants, turndowns and maintenance staff per service group

Harmonise work load between service groups and staff by the allocation of service metric points

Manage housekeeping by service group, room or unit, from the colour coded, content rich housekeeping view grid

Assign housekeeping statuses per room or unit for dirty, inspect, clean, inspected and blocked

View room movement for arrival, stay and departure with housekeeper input of PAX count to validate occupancy

Configurable laundry list with user defined costs for wash, iron, dry clean and press

Room status clean - dirty displayed on front office occupancy grid to manage check-ins

Housekeeping view grid displayed at the front office to authorised front office users

Fast billing of laundry bundles direct to the guest folio, by authorised front office users

Capture service requests or fault reports using the integrated HELPdesk ticket system

Staff task and activity scheduling with priority settings and progress tracking

Pop-up task and activity reminders with messaging across LAN’s and WAN’s

Task manager console with view options, progress tracking and reports

Middleware interfaces to more than 600 devices for guest services and environment control

Application provider interface (API) for data exchange with mobile devices in the Cloud

Direct interfaces to financial institutions for credit card and GIRO payments

Local server or computer

Distributed replicating servers

Cloud server

Full documentation (SOP based)

On-site, in person training

Live online or webinar training

Business hours phone and mail

Online chat and remote access

Live 24/7 emergency support