CiMSO INNkeeper

Content rich, colour coded infinite availability and occupancy bookings view grid
Fast reservations process for walk-in, FIT, Travel Agent, Tour Operator and Internet bookings
Configurable geographic, marketing, industry and recreational source of business tracking
Waiting list console with prioritised guest booking preferences and rule based allocation
Internet reservations in real time directly from your web-page, CRS or online channels
Integrated WORKflow system with project board, stages and case boxes to manage sales

Fast reservations for all properties in the group with infinite availability view grid
Near real time data synchronization between the CRO and all property servers
Powerful group bookings management with rule based mass cancellation processes
Seamless interface to WEBsync’s CRS for online bookings by your channel bookers

Property inventory management with dynamic rule based seasonal rates, rack rates and special rates
Group bookings and event packages
AHLA budgeting integrated seamlessly to your income statement (P&L report)

Fast guest identification, registration and check-in with a special facility for contactless, mobile device or kiosk check-in
Front office services including help desk, guest services, vehicle permits and forex buy and sell
Bell services with messaging, lost and found storage and luggage tagging

City Ledger console which tracks in house and checked out bookings for collections and closure
Billing on arrival, nightly or ad-hoc, with pit check control and detailed management reporting
Unlimited guest folios per booking with fast inter folio transfers and reversals
Fast guest account validation and check-out with per folio or consolidated statement printing

Housekeeping services integrated to the PMS and managed from the lodging occupancy grid
Configurable room grouping with points allocation, linked to staff and service schedules
Colour coded clean and inspected room statuses displayed on the front office bookings grid
Integrated HELPdesk system with fast maintenance ticket creation and resolution tracking

Middleware interfaces to more than 600 devices for guest services and environment control
Application provider interface (API) for data exchange with mobile devices in the Cloud
Direct interfaces to financial institutions for credit card and GIRO payments

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