CIMSO - Customer Centric Integrated Management Software

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Communications Programs

CIMSO communication programs seamlessly integrate the various communication technologies which are applied in daily work processes: Telephone calls, facsimiles and SMS are tracked to the appropriate customers and staff. A document management system provides a template repository and fast document search facility.


Telephone call billing & management

  • Extensive call database with call type & status management
  • Reporting console with status filters & expanded graphical reports
  • Different call unit measures
  • Caller PIN & account code control
  • User defined departments with different call charges & mark ups
  • Supports all PBX systems which deliver single line text download
  • Automated invoicing direct to customer, guest or staff account
  • Integrates seamlessly to INNkeeper, ClientManager, GolfManager and all the CIMSO server programs
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